I almost thought this e-mail was a joke.

Tomorrow you will be receiving an email with an unfamiliar ‘from’ address, requesting you to update your contact information on the alumni directory questionnaire. The email will come from HCN_olqr@harrisconnect.com. You received a similar email last month.

Please be assured that this email is legitimate. The Alumni Relations Office has contracted with Harris Connect, the company which produces our printed alumni directory, to gather updated information on our alumni before the book is printed. Your information will be kept completely confidential.

If you have recently completed the survey, thank you; please disregard this message and the email tomorrow. Thank you in advance for taking the time to return the questionnaire.

Sincerely,

Wendy W. Hopkins ’72
Director of Alumni Relations &
Secretary, Society of Alumni

I always respond to e-mail addresses like “HCN_olqr@harrisconnect.com”. Doesn’t everyone?

Surely there is a better way of handling this? I wonder how much Harris charges for this service. Note that this is not the first time that the alumni office has demonstrated a less than sophisticated understanding of these Internets.

A better approach would be to delegate this mission to the class agents.

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